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Itil Version 3 at a Glance (English, John O. Long)
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About the Book
ITIL(R) Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL(R) version 3. ITIL(R) is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL(R) as a vehicle for improving IT service quality and improve return on investment for IT services. The desk reference's unique graphical approach takes otherwise complex textual description…
ISBN: 9780387773926
Specifications
| Publisher | Springer |
| Language | English |
| ISBN-13 | 9780387773926 |
| ISBN-10 | 0387773924 |
| Author | John O. Long |
