At GlowMirror.in, we aim to provide a safe and seamless shopping experience. If you are not satisfied with your purchase or if there is an issue with the product, we offer a simple and transparent return process.
1. Return Eligibility
We accept returns under the following conditions:
Eligible for Return (New & Unused Products Only)
You can request a return within 15 days of delivery if:
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You are not satisfied with the product
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You received a defective or damaged product
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The product is not working
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You received the wrong product
Important:
Returned items must be new, unused, and in original packaging to qualify for a return or refund.
2. Non-Returnable Items
Returns will not be accepted for:
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Products that have been used
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Custom-sized or personalized items
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Items damaged due to improper handling by the customer
3. Return Process
To start a return request:
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Email us at support@glowmirror.in
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Provide your order number and clear photos/videos of the product
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Our team will verify the request within 24–48 hours
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We will arrange a pickup or share return shipping instructions
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Once the product is received and inspected, a refund/replacement will be processed
4. Refund Timeline
Refunds are issued within 4 business days after the returned product passes inspection.
Refunds can be issued to:
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Your original payment method
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Bank transfer
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Store credit (optional)
5. Order Cancellation
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Orders may be cancelled before shipment.
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Once the order is shipped, cancellation is no longer possible.
6. Contact for Returns & Support
📧 Email: support@glowmirror.in
📞 Phone: 8668034928